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October is Cyber Security Awareness Month, a timely reminder for all industries to reflect on cyber risks, but for real estate agents, the stakes are uniquely high.
Property transactions involve large sums of money, the sharing of sensitive personal data, and multiple parties working under time pressure. To cybercriminals, that combination is gold. Yet despite the risks, many consumers remain surprisingly unaware, or unconcerned, about the threats that could upend their property journey.
The 2025 State of Real Estate Report, released by Securexchange in collaboration with InfoTrack and InfoTrackGO, highlights the divide:
This complacency is exactly what cybercriminals count on.
Many agents know the risks, but the industry still grapples with inconsistent cyber security practices. Hackers know property transactions are:
The Australian Signals Directorate’s (ASD) latest Cyber Threat Report identified the following as the most prevalent scams businesses have been impacted by in the last year:
Concerningly, business email compromise and business email compromise (BEC) fraud are the types of cybercrime becoming increasingly common in property transactions.
In practical terms, this means:
Beyond the financial impact, cyber breaches can seriously damage your professional reputation. Clients who experience fraud, or even hear about it happening in your agency, may lose confidence in your ability to manage high-value transactions. A single compromised deal can delay settlements, frustrate buyers and sellers, and make it harder to win future listings or generate referrals. Protecting clients from cyber threats isn’t just about financials, it’s about safeguarding your credibility and long-term business success.
Real estate agents already manage a complex dance of responsibility and deadlines, but today, you’re also gatekeepers of cyber security.
When half of consumers underestimate the risks, the responsibility to safeguard transactions and preserve trust falls on you. That role comes with both challenges, and opportunities.
Practical steps every agent should take moving forward, not only protect their clients, but also reinforce their own professionalism, care and build stronger, trust-based relationships.
In today’s market, it’s no longer enough to be a savvy negotiator or local expert. Clients want to feel safe when navigating the biggest financial transaction of their lives.
By embedding cyber protection into your service, you:
On the flip side, agents caught unprepared face reputational damage, financial exposure, and the erosion of client trust.
Cyber threats in real estate are no longer hypothetical – they are happening now, and often to unsuspecting victims. The difference between agencies that thrive and those that falter will come down to preparedness.
As an agent, your role extends beyond listings and sales. You’re a trusted advisor, guiding clients safely through one of the most significant financial moments of their lives, including protecting them from cyber harm.
The question isn’t if cybercrime will impact the property industry, but when. The agents who act now to close the cyber security gap will not only safeguard their clients but also build stronger, more resilient businesses for the future.
Lovy Goundan, National Sales Manager for Securexchange said, “Cybercrime in real estate isn’t a distant risk, it’s happening now and catching agents and clients off guard. Securexchange was built to provide a trusted, secure workspace that protects every stage of the property journey. Since launching seven years ago, the platform has safeguarded nearly $7 billion in transactions, proof of both the scale of the threat and the confidence agents and clients place in our solution.”
Unlock your full potential as a real estate agent with Securexchange, the secure property exchange workspace designed to protect every transaction from cybercriminals. From signing and exchanging contracts to verifying client identities, and requesting sensitive information, Securexchange is a trusted platform to handle it all. By simplifying complex processes while safeguarding your clients, you can deliver a seamless, professional experience that builds trust, enhances efficiency, and generates more referrals.