Securexchange is a trusted platform designed to simplify property transactions while protecting you from cyber threats. Real estate agents can seamlessly connect with property buyers, sellers, lawyers, and conveyancers in a secure, transparent workspace to exchange sensitive information, including documents and bank account details. Accessible only to verified users, the platform features multi-factor authentication for added security with every login.
It’s recommended that real estate agents use Securexchange to connect with other parties in a transaction, such as lawyers and conveyancers, vendors and sellers, to ensure the safe exchange of information and secure transfer of property deposits.
Securexchange offers complimentary access to a wide range of features designed to streamline property transactions.
Some premium features within Securexchange may incur a fee. If a fee applies, it will be clearly displayed before you proceed with the order.
Real estate agents can sign up to Securexchange. Click here and then follow the prompts to complete the process.
For creating an account with Securexchange, you’ll require a valid email address and a mobile number.
There are two types of verification:
These can both be done separately.
Real estate agents can immediately create a workspace, even if you are not verified, however you need to be verified to create a transaction.
Please send your enquiry to support@securexchange.com.au and we’ll be in touch soon.
No. Securexchange is integrated with the InfoTrack platform, enabling Electronic Contracts of Sale to be shared with a single click. However, it also allows for a range of other documents to be uploaded for sharing in the secure transaction workspace.
Securexchange is integrated with the InfoTrack platform, so sharing your electronic Contract of Sale is only a click away if you’re an existing customer. If you aren’t an InfoTrack customer, you can still easily upload a Contract of Sale into the transaction workspace and invite parties to view them.
Securexchange supports creating requests for multiple funds, such as balance of funds for settlement, refunds, or anything else you might be requesting throughout a property transaction.
Please note, the funds need to be linked to your verified trust account(s).
The InfoTrack Guarantee gives you peace of mind by protecting your clients funds for up to A$1,000,000 when trust or bank details are securely shared within Securexchange and verified by us.
What does this mean?
If you have transferred funds using Securexchange and funds are lost due to third party intervention, we will ensure you get your funds back for up to the value of A$1,000,000 per transaction. If this happens, you can get in touch by emailing us at support@securexchange.com.au and we can investigate your claim.
InfoTrack reserves the right to withdraw the InfoTrack Guarantee at any time. When making a claim, the decision is at InfoTrack’s discretion.
Trust Account details are only visible to the party you invite to view. Other parties may be able to view contracts and collaborate, however they’re unable to view account details. You’re in control of who you invite and share account details with.
A unique workspace is created by a real estate agent to invite parties into to view, share and collaborate on a property transaction. There are no limits on the number of transactions that can be created. We recommend a dedicated space is created for each transaction and should be used for all communications and documents for that property.
Registered real estate agents can invite a purchaser, vendor and their legal representatives into the workspace. An email invite will be sent to the parties when they are added to the platform. An email address and mobile number is required to get your invitees on board.
Yes, vendors and purchasers can join Securexchange by invitation through their real estate agent. Ask your agent if they’re an authorised user of Securexchange, so you have peace of mind when it comes to transferring property funds.
